Post by Logan on Apr 11, 2016 1:31:05 GMT -6
LOUISVILLE, Ky. -- Kentucky lawmakers who visited a social service office say they found people waiting hours trying to get services restored as the state struggles to fix problems with its public benefit system.
Democratic state Reps. Mary Lou Marzian, Jim Wayne and Darryl Owens said they spent about an hour talking with staff and clients at the social service office in downtown Louisville, The Courier-Journal (http://cjky.it/1oMnrgc) reported. The Louisville lawmakers said they were shocked by the stories they heard Friday.
"It's unimaginable what some of these Kentuckians have been through," Wayne said. "People shouldn't be treated like this."
Marzian called it "heartbreaking, depressing, sad."
Officials with Gov. Matt Bevin's administration have said they're struggling to correct widespread problems with the new system known as Benefind, meant to be a one-stop shop for public benefits. Advocates and individuals have reported hours-long waits on the phone and jammed state benefit offices as frustrated clients try to regain services — such as Medicaid health coverage or food stamps — that were canceled in error.
Read more here: www.kentucky.com/latest-news/article71023207.html
Democratic state Reps. Mary Lou Marzian, Jim Wayne and Darryl Owens said they spent about an hour talking with staff and clients at the social service office in downtown Louisville, The Courier-Journal (http://cjky.it/1oMnrgc) reported. The Louisville lawmakers said they were shocked by the stories they heard Friday.
"It's unimaginable what some of these Kentuckians have been through," Wayne said. "People shouldn't be treated like this."
Marzian called it "heartbreaking, depressing, sad."
Officials with Gov. Matt Bevin's administration have said they're struggling to correct widespread problems with the new system known as Benefind, meant to be a one-stop shop for public benefits. Advocates and individuals have reported hours-long waits on the phone and jammed state benefit offices as frustrated clients try to regain services — such as Medicaid health coverage or food stamps — that were canceled in error.
Read more here: www.kentucky.com/latest-news/article71023207.html